Maintenance Service Requests: You can make a maintenance service request directly at the Leasing Center in person and over the phone during business hours or online via form below. Non-emergency maintenance service requests will be completed within 24 hours of the call based on Leasing Center hours only, pending parts on back-order. Times may vary per community and are posted on Leasing Center signage.
After-hour Maintenance Service Requests are completed for EMERGENCIES ONLY! For after-hour maintenance service requests, you must call the Leasing Office and the answering service will contact the on-call maintenance personnel for emergencies ONLY. All calls will be recorded.
Maintenance EMERGENCIES are as follows:
- No A/C if outside temps are at or above 80 degrees at the time of call, no heat outside temps are at or below 55 degrees at the time of call
- No electricity (confirm this is not caused by area power outage or non-payment of bill)
- Sewer backups
- Non-working toilet if you only have one in the apartment.
- In case of any emergency involving fire, ALWAYS CALL 911 first!